Unesco International Pty Ltd (trading as Mr Bubble Tea) regards customer privacy as an important part of our relationship with our customers. Mr Bubble Tea is bound by the Privacy Act 1988 (Cth) (as amended) and the Australian Privacy Principles (collectively, the "Privacy Law"). The following Privacy Policy applies to all Mr Bubble Tea users and sets out the way in which Mr Bubble Tea collects, uses, and manages personal and corporate information through our website, together with our obligations under the Privacy Law.
1. What is "Personal Information"?
The Privacy Act 1988 (Cth) defines "Personal Information" as information or an opinion about an identified individual, or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
If the information does not identify you or enable your identity to be reasonably identified, it will generally not be considered "Personal Information" and will not be subject to this Privacy Policy.
2. Information We Collect
The type of Personal Information we collect depends on how you use our website. The Personal Information we may collect and hold includes, but is not limited to:
(a) Email address
(b) Contact information
(c) Address information
Please note that all credit card information is processed securely through our payment gateway provider, Braintree, in accordance with its Privacy Policy. For more information, please refer to the
Braintree Privacy Statement
.
3. How We Collect Your Personal Information
We may collect Personal Information whenever you provide it to us through our website. We also use cookies to recognise when you visit our website and to help customise your browsing experience. In most cases, however, cookies do not personally identify you.
4. Purpose of Collection
We collect Personal Information to provide you with the best possible experience when using our website.
We may disclose your Personal Information to service providers who assist us in operating our website. Your Personal Information may also be accessed by maintenance and support personnel acting in the ordinary course of their duties.
By using our website, you consent to receiving direct marketing communications from us. We will only send you direct marketing where we have collected your Personal Information directly from you and where you would reasonably expect to receive such communications.
We do not use sensitive Personal Information for direct marketing purposes.
All direct marketing communications will include a simple method for you to opt out of receiving future communications.
5. Access and Correction
Australian Privacy Principle 12 gives you the right to access the Personal Information we hold about you in certain circumstances. Australian Privacy Principle 13 allows you to request correction of inaccurate Personal Information, subject to certain exceptions.
If you would like to access or correct your Personal Information, please contact us using the details below.
6. Complaint Procedure
If you have a complaint about the way we handle your Personal Information, please contact us using the details below.
All complaints will be considered by Management. We may request additional information to better understand your concerns.
If we determine that your complaint is justified, we will work with you to resolve the issue appropriately.
If you remain dissatisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
7. Overseas Disclosure
Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so.
If you request us to transfer your Personal Information to an overseas recipient, that recipient may not be required to comply with the Australian Privacy Principles, and Mr Bubble Tea will not be responsible for the handling of your Personal Information by that overseas recipient.
8. Contact Us About Privacy
If you have any questions about this Privacy Policy, would like to access or correct your Personal Information, or wish to make a privacy complaint, please
contact us or email us at
sales@mrbubbletea.com.au.